Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by CoreStrength Coaching B.V. ("we," "our," or "us"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms apply to all users of our website thelypmeqh.life and clients of our personal training services.

2. Company Information

3. Services Description

CoreStrength Coaching provides personal training and fitness coaching services, including but not limited to:

• One-on-one personal training sessions
• Strength training programs
• Nutrition coaching and guidance
• Fitness assessments and progress tracking
• Specialised training programs (weight loss, athletic performance, rehabilitation, senior fitness)
• Online consultations and support

4. Client Obligations and Responsibilities

4.1 Health and Safety

• Provide accurate and complete health information, including medical conditions, injuries, and medications
• Inform us immediately of any changes to your health status
• Follow all safety instructions and guidelines provided by your trainer
• Obtain medical clearance before beginning any exercise program if required
• Stop exercising and inform your trainer if you experience pain, discomfort, or any adverse symptoms

4.2 Conduct and Behaviour

• Treat all staff and other clients with respect and courtesy
• Arrive punctually for scheduled appointments
• Wear appropriate fitness attire and footwear
• Maintain personal hygiene standards
• Follow all facility rules and regulations

4.3 Payment and Booking

• Pay for services according to the agreed payment terms
• Provide accurate billing and contact information
• Give appropriate notice for cancellations or rescheduling
• Inform us of any billing disputes within 30 days

5. Booking and Cancellation Policy

5.1 Booking

• Sessions must be booked in advance through our booking system or by contacting us directly
• Session times are confirmed upon booking and payment
• We reserve the right to reschedule sessions due to trainer illness or emergency

5.2 Cancellation and Rescheduling

• Clients must provide at least 24 hours notice for cancellations or rescheduling
• Cancellations with less than 24 hours notice will be charged in full
• No-shows will be charged in full
• Emergency situations will be considered on a case-by-case basis
• Rescheduled sessions must be completed within 30 days of the original date

6. Payment Terms

6.1 Pricing and Fees

• All prices are listed in Euros (EUR) and include applicable VAT
• Prices are subject to change with 30 days written notice
• Package deals and promotional rates are valid for the specified period only

6.2 Payment Methods and Terms

• Payment is due at the time of booking or as otherwise agreed
• We accept bank transfers, credit/debit cards, and other approved payment methods
• Late payment may result in suspension of services and additional fees
• Refunds are subject to our refund policy outlined below

7. Refund and Cancellation Policy

7.1 Service Cancellation

• Clients may cancel ongoing services with 7 days written notice
• Unused sessions in packages may be refunded on a pro-rata basis
• Cancellation due to medical reasons requires medical documentation

7.2 Refund Conditions

• Refunds will be processed within 14 business days of approval
• Promotional rates and discounted packages may have different refund terms
• Processing fees may be deducted from refunds where applicable

8. Health and Safety Disclaimers

8.1 Medical Clearance

You acknowledge that physical exercise involves inherent risks. You should consult with a physician before beginning any exercise program, especially if you have any medical conditions, injuries, or are taking medications that may affect your ability to exercise safely.

8.2 Assumption of Risk

By participating in our training programs, you voluntarily assume all risks associated with physical exercise, including but not limited to muscle strains, joint injuries, cardiovascular events, and other potential injuries or health complications.

8.3 Professional Limitations

Our trainers are certified fitness professionals but are not licensed medical practitioners. Any advice provided is for general fitness purposes only and should not be considered medical advice. Always consult healthcare professionals for medical concerns.

9. Liability and Insurance

9.1 Limitation of Liability

To the maximum extent permitted by law, CoreStrength Coaching B.V. shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to injuries, health complications, or property damage.

9.2 Insurance Coverage

We maintain professional liability insurance as required by law. However, we strongly recommend that you maintain your own health and accident insurance coverage.

9.3 Indemnification

You agree to indemnify and hold harmless CoreStrength Coaching B.V., its employees, and contractors from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

10. Intellectual Property

10.1 Our Content

All content on our website and in our programs, including text, graphics, logos, images, workout plans, and software, is the property of CoreStrength Coaching B.V. and is protected by copyright and other intellectual property laws.

10.2 Usage Rights

You may use our content solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

11. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Termination

12.1 Termination by Client

You may terminate your relationship with us at any time by providing written notice. Termination will be effective according to our cancellation policy outlined above.

12.2 Termination by CoreStrength Coaching

We reserve the right to terminate or suspend services immediately if you violate these Terms, engage in inappropriate behaviour, or fail to pay for services. We may also terminate services for any reason with 7 days written notice.

13. Dispute Resolution

13.1 Informal Resolution

We encourage clients to contact us directly to resolve any disputes or concerns. Most issues can be resolved through open communication.

13.2 Formal Dispute Resolution

Any disputes that cannot be resolved informally shall be subject to mediation, and if necessary, arbitration under the rules of the Netherlands Arbitration Institute (NAI) in Rotterdam, Netherlands.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the Netherlands. Any legal proceedings shall be conducted in the competent courts of Rotterdam, Netherlands.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the modified Terms.

17. Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and CoreStrength Coaching B.V. regarding the use of our services.

18. Contact Information

For questions about these Terms of Service, please contact us: